Listening Journal
General Listening Diary 1 Website Audio Name Level/other information learnenglish.britishcouncil.org/skills/listening/intermediate-b1/a-phone-call-from-a-customer A phone call from a customer Intermediate Summary: What was the listening selection about? It is about Andrea, the customer, who asked for an extension on the payment terms because of cash flow problem. At first, Junko couldn’t help Andrea. But Andrea made another business deal and Junko accept the deal. Vocabularies/language expressions you learnt 1. Invoice 2. Cash flow Activities: What did you do? What scores did you get? First, I listen to the dialogue without the script. I understand a little bit. And then, I listen the dialogue while looking at the script. It helps me a lot since the people in the dialogue didn’t sound like native speakers. So it is quite confusing.